Contact
Contact and support
How to ask about CareSignal or get product help when the chatbot cannot answer.
Contact and support
Use the contact form for a sales or partnership enquiry. The form asks for your name, email address, an optional organisation name, a message and consent to respond.
If the chatbot cannot answer a product-support question, email the published support address shown on the contact page once that mailbox has been verified. Do not include sensitive case information.
The public help centre does not create a support ticket, update an account or provide authenticated tenant support.